FAQ

Who is Boom Corals LLC?

I created this company with a mission - to provide an experience when buying coral, and fulfill each of the following promises.  First, pictures should be accurate and minimal photoshop work done.  I try to get the coral to look close to how my eye sees them.  Second, everything should be true to sizing. Pictures should show actual frags or very similar frags to what you receive. Third, no misleading teeny tiny frags. Some vendors give you tiny frags on tiny plugs and it makes the frags look bigger than they are.  I strive to sell frags of at LEAST 1" (with rare exception).  I've found most people would prefer to pay a bit more to receive a larger frag. So I even offer mini colonies.  Lastly, when you receive your shipment, I want you to feel like a kid on Christmas morning, opening that box and having an experience you enjoy.

What are the details of your shipping policy?

    • Free shipping at $250+
    • All orders are shipped Fedex Priority Overnight.
    • When you go to checkout, in the order details you must specify which day you wish to RECEIVE your order with a date and day of the week.  You can only choose Tuesday, Wednesday, Thursday, or Friday.  If I am unable to meet your delivery date, I will contact you to arrange another day.
    • If you wish to receive your order on a Saturday there is an extra charge.  If you choose Saturday delivery in your order detail notes, you will be billed via Paypal an extra $20.00.
    • If you wish to do local pickup, choose that option when checking out, and contact me at matt@boomcorals.com to arrange a day/time. I am located in COLGATE, WISCONSIN. 
    • If the destination is lower than about 15F or the same temp here in Wisconsin, I may need to delay/reschedule shipping.  I will contact you if this occurs.

How do you pack your corals?

    • Corals are packed in styrofoam padded boxes, sealed in bags, double bagged, and padded with peanuts or other packing material to prevent shifting and leaks.  I look at the weather of the destination and will use a 40 hour heat pack if needed, or in extreme heat I will use a small bag of solid ice.  Both are separated from the coral via packing material so that no direct contact is made with the bags.

What is your DOA policy?

    • If you have a coral die, please contact me me at matt@boomcorals.com and include pictures of any dead coral specimens.  I will guarantee my coral for at least a week or two, anything beyond that let's try to find out what happened.  I will work with you to make you happy.
    • Any dead livestock will be replaced on a future order with the same species OR will be refunded.  Shipping is not able to be credited or refunded.  
    • DOA policy is voided if the coral package is not able to be delivered on the first attempt.

Are your coral "fresh cuts"?  Are these aquacultured?

    • All corals have had at least a 10 day "heal" period before being sold.  Corals that encrust will have started to at least slightly encrust before being sold.
    • All corals are either aquacultured, meaning grown in a tank - or maricultured, meaning they are propagated and grown out in protected waters and then harvested once grown.
    • My maricultured corals are purchased from a wholesaler who has kept them a minimum of 3 weeks in their tanks.  I then in turn keep them a minimum of 2 weeks in my tanks before selling.  This gives the maricultured corals time to recover between shipments.  I want you to have live healthy corals.  If I have even the slightest feeling a coral is not ready, I will tell you and will either refund or delay shipment after discussing with you.

What do you feed your corals?

    • I do not spot feed my coral, but I do broadcast feed Reef Roids and Reef Chili.

Are your corals pest free?

    • I dip/QT and closely inspect all of my coral.  I make every attempt to keep my coral free of pests.  That said I would never tell anyone not to dip and QT their corals.  In this hobby, no one should ever risk their systems and should always follow strict dipping and QT processes.
    • I have had all corals in my tanks for at least 2 weeks, with multiple dips.  This helps ensure they are treated for pests and this helps ensure the maricultured corals are acclimated to tank waters.

How should I acclimate my corals?

    • Everyone is different in this regard.  In general though, I suggest floating the bag for 10-15 minutes, and then add water to the bag slowly for another 20 minutes.  Once that is done, your corals should be ready to be dipped and inspected.

How accurate are the pictures on the website?

    • I strive to provide accurate pictures of the coral for sale.  All coral is "What You See Is What You Get" unless the description says otherwise. Pictures are taken under 14k-18k lighting using a Canon EOS 5D Mark iii and Canon lenses, and then basic color correction is done in photoshop.  You will not find any heavily photo-shopped pictures here!  You should recognize the coral based on my pictures once it's acclimated and under your lights.
    • All that said, buyers should understand that close up photos can sometimes capture color and detail that is hard to see with the naked eye. Add to that the different lighting in aquariums.  This means there is a potential to have some color and detail turn out different from my photos compared to what your naked eye sees. Though again I try to make my pictures look close to what my eye sees. 

What are your water parameters?

    • All frags are kept in 10" deep frag tanks and lit with SB Reef Light LEDs.  The flow and turnover in the frag tanks is generally high.  I place the corals based upon light and flow needs.
    • PH 8.0 to 8.2
    • Temp 79
    • Salinity 1.025-1.027
    • Alkalinity 7.0-9.0 DKH
    • Magnesium 1400
    • Calcium 450
    • Nitrate 5-10 ppm
    • Phosphate .03-.10 ppm